|Terms and conditions|
The following terms and conditions regulate the use of the accommodation booking service provided by KEFA.travel on this website, by e-mail or telephone, and the reservations completed through the above service. By accessing and using our website and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).
The direct booking system, made available on this site by KEFA.travel gives tourists the opportunity to check availability and prices, and possibly make a reservation, without requiring prior confirmation of the hotel.
Descriptions, pictures and other information about accommodations are provided by the structures, which are also responsible for updating real-time availability and pricing including all mandatory costs.
Reservations will be valid only if they are followed by the deposit payment, of an amount equal to 30% of the total price of the stay, within 48 hours. Accepted payment systems are the following:
Delayed arrivals and early departures
Is need to give timely notice to our offices (firstname.lastname@example.org - (+39) 0921820260), for delayed arrival or early departures. In the event that the customer itself doesn't appear or doesn't communicate his late arrival before 10:30 am of the day following the scheduled check in date, the owner will be free from any commitment with his customer and the booking will be canceled.
Cancellation policy / modify reservation
If the customer is forced to cancel the booking, it is entitled, if cancellation is made at least 30 days before the scheduled check in date, to the refund of 50% of the deposit, net of any costs for the annulment of the reservation (eg bank charges). Is possible to modify any time the duration of your stay. If the customer modifies the length of stay, the customer is entitled, if the modify request is made at least 30 days before the scheduled check in date, the reimbursement of 50% of the deposit relatively to the days reduced, net of any costs. The change of the accommodation is equal to a booking cancellation, are applied same conditions as described above, and so to a new booking.
By making a reservation you agree to receive an email summary of your reservation immediately after the booking process, and to be contacted by email or phone in order to define the details of your stay. Also, after your stay you will receive via email the request to fill a review.
Reviews provided exclusively by guests who have booked relying on this agency, will be displayed in the pages of the accommodations. In addition to data entered in the evaluation page, will be displayed first name (no surname) and the country of origin of the guest.
If you manage or own an accommodation (hotel, b&b, holiday home...) in the area of Cefalù and you want to add your business on our website, please contact us
Already affiliated ? Login to admin area